Dangerous, dishonest and reckless
This surgery has been brilliant towards my husband and myself since moving to Minehead in October 2017. My husband had to be admitted to Musgrove Hospital due to cellulitis and possible sepsis. The aftercare has been superb with the various GPs giving their assistance with the condition my husband had and having to have more antibiotics due to his condition. Receptionists and nurses are very helpful too.
Absolutely disgusting service. Advised to call due to being asthmatic and away on holiday as per 111 instructions, as own inhaler failed. Was strictly told by 111 I needed to be seen within the hour to get reviewed and for a new prescription. The receptionist whose mannerisms were far from professional and whose telephone manner was also disgusting responded , Go to A&E they should sort you out! Firstly what a waste of resources and secondly how inexcusable. Is it any wonder the NHS is so stretched when a simple prescription cant be sourced or an appointment given simply for a prescription! Being a healthcare professional myself Im appalled and disgusted with this service. Being asthmatic is a life threatening condition with out treatment of a simple inhaler I most definitely would have ended up in A&E requiring more than just a prescription!!! Im sure CQC would be equally appalled
Dr J M Higgie - Harley House Surgery is a UK Doctor based in Minehead, South West England. Dr J M Higgie - Harley House Surgery is located at 2 Irnham Rd, Minehead TA24 5DL, UK.
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